Shipping policy

Shipping and Payment Info

Each listing is for one dahlia tuber. Once you hit “order,” it’s locked in. We can’t make changes after checkout, so be sure everything looks correct.

All of our tubers are homegrown with love here in Monmouth, Oregon. If you would like to do local pickup, please use code LOCALPICKUP to avoid shipping charges. Pickup will be MAY 3 from 10am-12pm. We are unable to refund shipping charges if the code is not used. Pickup address and date options will be provided to you via email after order is completed. Any orders not picked up will be cancelled and returned to stock without refund.

Placing more than one order? First of all, THANK YOU! We will do our best to combine shipping and offer refunds for extra charges, but there is no guarantee.

Shipping rates are a flat fee of $15.00.

Tubers are sold on a first-come, first-served basis. Adding something to your cart doesn’t hold it (it’s not like calling dibs). The tuber is yours once you’ve fully checked out and received your confirmation email.

Please remember Fishback Hill Flowers is a collector of many, grower of few… so while our beautifully curated collection contains hundreds of cultivars, we may only grow 1-2 plants of each. Therefore, if you see "Limit 1" and "Limit 2", it means you will be limited to 1 or 2 tubers per household. If more than 1 or 2 tubers are purchased order will be canceled and refunded.

We currently don’t accept Venmo, PayPal, or Amazon Pay. Debit, credit, Apple Pay, Google Pay or Shop Pay are accepted.

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How We Ship

We start sending tubers out on April 15. If you’ve placed more than one order, we’ll try to bundle them all together for you. All packages go out via USPS Ground Advantage or Priority Mail with tracking and $100 in insurance. We currently only ship within the lower 48 states plus Alaska.

Tubers are carefully packaged to avoid being tossed around within their shipping box. Our plants are meticulously labeled so each tuber is guaranteed to be true to variety and will come either in a labeled bag with the cultivar name or the name written on the tuber itself.

We do not automatically replace or refund orders that are lost or damaged in transit. If needed, we’ll assist you in filing a claim in the event that a packaged is lost or severely damaged. If the claim is approved and insurance is reimbursed, we’ll refund your purchase amount.